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Your statement explained

What is BE SWITCH on my bank statement?

A quick guide to the payment, what it's for, and what to do if you don't recognise it.

The short answer

It's your BeSwitchReady Direct Debit

It's a Direct Debit for a BeSwitchReady membership, collected by Stripe. It shows on your statement as:

8-digit reference + BE SWITCH

Each one is £0.99 a month. Not sure it's yours? Email hello@beswitchready.co.uk with the date and amount and we'll look it up.

The payment at a glance

Who it's fromBeSwitchReady Ltd, a UK company (no. 17160688). Collected by Stripe, our payment provider.
How much£0.99 per Direct Debit, per month. Two is £1.98. An optional third makes £2.97.
How it looksAn 8-digit reference followed by BE SWITCH. Each Direct Debit is its own line.
What it's forIt keeps Direct Debits active in your name, which some banks ask for in their switching offers.

Don't recognise it? Four quick steps

  1. Check your emailsSearch your inbox and spam for BeSwitchReady, or ask anyone else who uses the account.
  2. Check the amount£0.99 per line, or £1.98 for two lines, is a BeSwitchReady membership.
  3. Email us if unsureSend hello@beswitchready.co.uk the date and amount and we'll look it up.
  4. Cancel if you want toEmail us, cancel in your banking app, or use the Stripe portal. No fee, no minimum term.
Your protection: Direct Debits are covered by the Direct Debit Guarantee. If an error is made in the payment of your Direct Debit, you are entitled to a full and immediate refund from your bank or building society. You can cancel a Direct Debit at any time through your bank. Cancelling before a bank has paid a switching bonus may affect that bonus, so check the bank's terms.

Frequently asked questions

What is BE SWITCH on my bank statement?

It is a Direct Debit for a BeSwitchReady membership, collected through Stripe. On your statement it shows as an 8-digit reference followed by BE SWITCH. Each Direct Debit is £0.99 a month.

Why are there two payments?

A standard BeSwitchReady membership is two separate £0.99 Direct Debits, £1.98 a month in total. Some members add an optional third, which makes £2.97 a month. Each one appears as its own line on your statement.

I don't remember signing up. What should I do?

Check your inbox and spam folder for an email from BeSwitchReady, and ask anyone else on your account. If you still don't recognise it, email hello@beswitchready.co.uk with the date and amount and we'll look it up and help you the same day we see it.

How do I cancel it?

You can email hello@beswitchready.co.uk, cancel each Direct Debit in your banking app, or use the Stripe customer portal link in your confirmation email. There is no minimum term or cancellation fee. See our cancellation policy for details.

Is this a scam?

No. BeSwitchReady is run by BeSwitchReady Ltd, company number 17160688. Payments are collected through Stripe using Bacs Direct Debit, and your Direct Debit is protected by the Direct Debit Guarantee.

What is the Direct Debit Guarantee?

It is a UK scheme that protects all Direct Debit payments. If an error is made in the payment of your Direct Debit, you are entitled to a full and immediate refund from your bank or building society. You can cancel a Direct Debit at any time by contacting your bank.

Why did the payment come out on a different day?

The first payment usually clears about six working days after you sign up. After that, payments are collected on or around the same date each month, though the exact day can vary by a working day or two.

Want to cancel or ask a question?

Email us and we'll sort it out, with no forms and no fuss.

Email hello@beswitchready.co.ukCancellation policy